2-Way Texting

Texting, without the back and forth.

Communicate with clients in real time, without leaving your workflow. No extra tools. No switching screens.

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Client texting her provider from home
LC
Lena Castillo
Active now

Hey Lena — ready for you at 11:30. Anything we should know before you come in?

11:08 AM

Running 5 min behind — parking now! Is it okay if I’m still on numbing cream?

11:12 AM
Stay in flow

No switching. No context loss.

Texting lives inside your workflow. Start conversations without leaving the appointment book or client profile.

Everything stays connected. Messages, appointments, forms, and client history in one place.

Appointment · 2:00 PM
KA
Kira Ahmed
Follow-up · Dr. Patel
  • VisitFollow-up, 30 min
  • Last seenSep 22
  • IntakeComplete
  • Card on fileVisa · 4141
Open profile
KA
Kira Ahmed
Active appointment · 2:00 PM
Running a few minutes late — traffic on 11th. Should be there by 2:10.
1:52 PM
All good. I’ll push your appointment a few minutes — just head straight up when you arrive.
1:53 PM
Type a message…
EN
Elena Nguyen
Member · 11 visits · since Mar 2023
Oct 3
Hi! Quick question on post-treatment — here’s how it’s looking today. Is this normal?IMG_4421.jpg Saved to client drive
10:14 AM
Thanks for sending! That’s exactly on track for day 3 — light redness is expected. Keep moisturizing and avoid sun.
10:22 AM
Sep 15
Hi Elena — quick reminder you’re booked tomorrow at 2pm. Reply C to confirm or R to reschedule.
4:30 PM
C
4:41 PM
Clear, connected conversations

Nothing gets lost.

Every message lives inside the client profile. Conversations, photos, and updates all in one thread.

When a client texts an image, it's automatically saved to their client drive. No manual upload. No lost context.

Client smiling while texting her practice
Clients feel it too

The kind of communication clients actually want.

A quick text beats a phone call every time. Confirm an appointment, send a photo, ask a question — all in the place they already are.

  • 94%of texts are read within three minutes.
  • 3×higher response rate than email reminders.
  • Zeronew apps for your clients to download.
Respond faster

Keep communication moving.

Manage conversations without jumping between tools. Stay responsive without slowing down your day.

Inbox
4 unread
JR
Jordan Rivera11:24
Is it okay if I'm still on the numbing…
1
ME
Maria Estevez10:12
Can I move my Thursday to Friday?
2
AP
Alex Park9:48
Deposit went through, thanks!
PS
Priya Shah9:20
Will you take walk-ins today?
1
BO
Ben OkaforYest
Re: Botox week promo
JR
Jordan Rivera
Appointment today · 11:30

Is it okay if I’m still on the numbing cream when I arrive?

11:24 AM
Quick replies
Yes, totally fineOn my way out to youRinse off first, please+ Custom reply
Type a message…

Keep every conversation where it belongs.

See how two-way texting fits into your day, from reminders to real-time replies, all in one place.

Book a Demo