Reviva Support

Get help, report issues, or request account deletion.

Contact Support

We respond within 1–2 business days.

Important: Please do not include medical information in your message.

Help & FAQ

  • 1

    Trouble logging in

    Confirm you're using the correct email and try again after restarting the app.

  • 2

    Verification email/code not received

    Check spam/junk folders and ensure your inbox can receive messages.

  • 3

    App bug or crash

    Include your device model and iOS version, plus steps to reproduce the issue.

  • 4

    Account access/invitations

    Include your clinic/organization name so we can route your request.

  • 5

    Billing/subscription questions

    Contact us with your account email and we'll help resolve any billing concerns.

Request Account Deletion

Because Reviva may store healthcare-related information, account deletion requests require identity verification and compliance checks.

To request deletion, email support@joinreviva.com with the subject "Account Deletion Request".

Please include the email associated with your account (and your clinic/organization name, if applicable).

Important: Do not include medical information in your message.

Privacy & Legal